More and more these days I find myself dreading looking at the news or the notifications on my phone. Whether it’s a domestic shooting, a tropical storm, or the rainforest in flames, it can feel overwhelming to stay abreast of what’s happening yet impossible to
RECENTLY I’VE BEEN CONSULTING with businesses and organizations, teaching communication skills and conflict resolution. Sometimes I’m working with a team; other times I’m coaching a manager or executive. Either way, sooner or later, the topic of email comes up. Often someone is navigating a particularly
Seven years ago while I lived in Singapore, my Aussie friends from Perth visited with their two year old daughter. I took them to a local, infamous nocturnal park crawling with curious creatures big and small. At one point we stood together in a bat
Given all that we are facing today as a society and a species, the need to have honest conversations about things that matter is paramount. Communication skills are an essential ingredient in this arena, but I don’t think they’re sufficient. To stay balanced and clear
I know it is not the question, “Are you feeling x , because you need y ?” The way I think NVC approaches empathy is not with the particular meaning of ‘feeling what another feels,’ like an empath does. This meaning of empathy is showing
"Get connected to the needs, and the solutions will find you." Since 2005, I’ve been living with this idea, a statement I heard Marshall Rosenberg make a number of times during my first two years of training in NVC. At around the same time, I heard
In NVC circles, there are several topics that are often raised when someone behaves in a way that’s painful to another person. Discussions come up about the toxicity of shame, about how feedback that’s harsh and judgmental directly counters NVC principles. People dismiss and actively
Anger. Anger. ANGER. I invite you to notice what happens for you as you see that word on your screen. Is there a warm embrace of it? Is there a contracting, a pulling away? All good either way – just notice. Most of us learned in our early lives that certain
I recall the first time I volunteered in college. I volunteered at my local church. I was so excited to join a cause and be a part of something that I believed in. It meant a lot to me to be around other people who
YEARS AGO, WHEN I FIRST STARTED working in collaborative communication, I spent a lot of time worrying about my endgame. When I sat down to do a mediation, I thought I should know at the outset exactly how the conflict would be resolved. When I
For many, spending time with relatives over the holidays may be challenging. In addition to the love and care we may feel, family gatherings can bring up old hurts or expose painful differences. How many family meals have been marred by tense silence or devolved
Since the other name for Nonviolent Communication is Compassionate Communication, just what do we mean by compassion? For me, as a “word nerd” (translate: delighted when learning word origins, loving to understand), I wanted to uncover the original meaning of “compassion.” It turns out to be