The Counterintuitive Key to De-Escalating Conflict

Hi Friend,   I was chatting with a friend about some tension he's experiencing with his partner. He was clearly frustrated, telling me, "My partner gets upset. I try using Nonviolent Communication, I empathize and reflect, and she just gets more annoyed. She'll say, 'Stop that!' I

The Art of Interrupting with Grace

“What do I say?” This is one of the questions that I’m asked most frequently in workshops. You may know you want to say something in the moment to show that you care, but you may often find your mind goes blank. This is where my

Navigating Power Dynamics with Compassion

I often use this space to share NVC tips to empower positive change in self and relationships. This time I want to acknowledge the limits of individual effort, especially within systems like workplaces. You can have all the skills in the world but there is

From Tension to Connection: The Power of Small Moves

When you step into a conversation full of tension, remember this: every movement they make towards you matters. Every attempt, every fragment of acknowledgment— Notice it. Appreciate it. In my last newsletter, I spoke about noticing warmth—any sign of warming or opening up in