Does the idea of giving or receiving feedback at work fill you with dread? Have you had difficult experiences in the past and low trust in your skills for navigating challenges? Do you to avoid feedback whenever possible?
You’re not alone! The risk of harming relationships, dealing with defensiveness, or creating discord often seems too high, leading many to avoid feedback altogether.
There are ways to deliver feedback that ensure that our organizations and teams benefit from the learning and transformation that effective feedback provides.
This intensive interactive one-day workshop is designed to give you concrete strategies and practice opportunities, with your real-life situations, so you can learn how to provide feedback that improves performance, expands capacity, and strengthens working relationships.
This course works at two levels to strengthen the feedback you’re giving and getting:
1. Specific practices for feedback that is learning-oriented rather than focused on punishment and reward. The key skills include:
- Providing a specific description of behavior
- Contextualizing and explaining why the behavior matters
- Making concrete suggestions for making things work better
- Addressing upset and disagreements that arise along the way
2. Guidance to design feedback loops and systems throughout your organization that contribute to continuous learning and sustained performance improvement.
Start your team on a path to improved function and increased collaboration through the power of consistent feedback.
About the trainer
Miki Kashtan is Lead Collaboration Consultant at the Center for Efficient Collaboration. She has helped hundreds of people work together better in nonprofits, corporations, community groups, and government agencies, among others. Miki’s teaching focuses on hands-on practice and examples from participants’ real lives, so you’re prepared to use the Convergent Facilitation framework as soon as you return to work.
Check out this New York Times article to learn more about Miki’s work and the principles and techniques she teaches.
Saturday May 14, 2016
Sliding Scale: $250-$150
2730 Telegraph Ave.
Berkeley, CA 94705